Custom Solutions With You In Mind
Unlike the national brands, our independent insurance agency has over 150 carriers, so we can match your unique needs with the best policy at the best price. We’ll keep you covered so you can focus on the things that matter.
Your Path to Better Coverage
1
Contact Us
Talk to an agent about your needs and details.
2
We Match
We pair your unique needs to the best suited of our 150+ carriers.
3
We Customize
We tailor your policy to your budget and priorities.
4
You are Covered
Protect your business and yourself with an agency you can trust.
Call Us
Speak directly with us by calling our Head Office, or an office near you.
Corporate Office
P: 423-246-6181
F: 423-246-6384
Just tell us what you need:
- Request a quote
- Claims & bill pay
- Update my policy
Regional Branches
Our Mission
Price & Ramey Insurance Group will advance our legacy as the insurance partner of choice, and protect the assets of families and businesses through resolved, resolute coverage and service.
Our Vision
We are dedicated to a pre-eminent standard of excellence, offering modern solutions, unparalleled customer service, and tailored coverages to all individuals and businesses.
#
Insurance Agency in the Region
+
Carriers to Choose From
+
Happy Customers Each Year
+
Years of Serving East Tennessee
Price & Ramey Insurance by the numbers
Beyond the numbers, we are a friendly, locally owned business, that is committed to protecting the things that matter most to you. We can’t wait to meet you.
Chassidy Collins
1 month ago
Brandon Pierce with Price & Ramey Insurance is exceptional! Anytime I’ve asked him an insurance question, he has provided a wealth of helpful information. He genuinely loves insurance and dives deep into the details. Brandon is always responsive and takes the time to thoroughly review coverage to make sure there are no overlooked gaps. I highly recommend him to anyone looking for someone knowledgeable, attentive, and truly committed to protecting his clients.
Daniel Bice
2 months ago
Brandon Pierce has been great to work with. Explains the details on your coverage and gives you options. Very knowledgeable about Short-Term rental Home insurance as well. Very responsive.
Jeeten “Joe” Patel
3 months ago
Price & Ramey has been excellent and reliable to work with and grow my company over the last 20+ years!
David Morgan
3 months ago
I contacted this agency to get a homeowners insurance quote, and unfortunately the experience was disappointing enough that I decided to end the call.
My biggest concern was that I repeatedly explained I own a modular home, yet the representative continued referring to it as a trailer or manufactured home, even after I corrected her several times. She seemed convinced I was wrong about the type of home I own instead of listening to what I was telling her.
For anyone unfamiliar with the difference, a modular home is not the same as a trailer or manufactured home. Modular homes are built to local and state building codes, are placed on permanent foundations, and are generally insured much like traditional site-built homes. Manufactured homes (often called mobile homes or trailers) are built to federal HUD standards and are typically insured under different underwriting guidelines. Misclassifying a home can affect what companies will insure it and what type of policy is available.
Another example of not listening was when she repeatedly asked whether my current insurance company was canceling my policy. I had already explained that they were not canceling me—I was simply shopping around because my premium had become too expensive. Even after I answered that question, it was asked again.
I was also uncomfortable with how the conversation changed when I mentioned one of my dogs. It felt like there was immediate concern because I mentioned a pit bull, even though I explained my dog is a mixed breed and I don't even know what she is mixed with.
Overall, I never felt like I was being listened to or treated with respect. I understand that mistakes happen, but when a customer repeatedly corrects important information and it continues to be ignored, it doesn't inspire confidence that the quote will be accurate.
I hope this feedback is taken constructively. Better listening, improved knowledge of the differences between modular and manufactured homes, and avoiding assumptions would greatly improve the customer experience.
Unfortunately, based on my experience, I chose to take my business elsewhere.
Rhonda Ayala
4 months ago
Brandon was amazing! He was very helpful and found me great a price on auto insurance. 10/10 would recommend to everyone!
terry begley
4 months ago
Brandon Pierce, Price&Ramey sales agent, is very knowledgeable on insurance coverage options including detailed understanding of costs and benefits of auto, homeowners, and liability policies. He has saved me money while continuing to optimize my coverage.
B C
10 months ago
I believe that Brandon Pierce is easily the most skilled, professional, and conscientious Insurance Broker representative that I've ever spoken to. You owe it to yourself to touch base with him prior to signing up for any new insurance needs. Just my two cent's worth.
Devon Murphy
10 months ago
Brandon pierce did an amazing job at the Kingsport TN office. Found me a great deal as well as kept me informed. Answered all my questions was fast and knowledgeable I could not ask for better service.
Emily Thayer
1 year ago
Brandon Pierce helped my fiancé and I find great auto and home insurance. As first time homebuyers, he was very knowledgeable and helpful with explaining everything and answering all of our questions.
MIchelle Arregoitia
1 year ago
Brandon Pierce is a great agent! So friendly, knowledgeable and communicative. He takes his time and thoroughly explains the policies and walks you thru every step of the way. I highly recommend his services.
Briggs Allen
1 year ago
I am a new client of Price & Ramey Insurance Group and have been working with their representative Brandon Pierce. I chose this agency due to the numerous companies they represent. I have found Brandon to be knowledgeable, friendly and quite accessible. He made a good impression as someone willing to work for the customer, consequently he now manages my insurance portfolio. I look forward to this new business relationship.
Owen Luchies
1 year ago
Working with Brandon was a great experience with absolutely stellar service! The agent was extremely informative and helpful! Allowing me to navigate the nightmares of insurance! I was able to acquire great rates with the companies I chose! I I’m extremely satisfied with the help and assistance I received! 100/10 service and assistance!
Vilma Carrillo
1 year ago
I had a great experience working with Brandon . He was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to explain all my options clearly and made sure I felt confident with my choices. It’s rare to come across someone who truly cares about customer service the way Brandon does. Highly recommend him if you’re looking for someone trustworthy and efficient!
D Fleenor
1 year ago
I am extremely grateful for Brandon Pierce's assistance in selecting my home, auto, antique auto, and life insurance. He was very knowledgeable and promptly answered all my questions.
Carleigh Gordon
1 year ago
I went in today and Jordan helped me, she was super professional and an absolute sweetheart. 10/10. Best service I've ever seen!!
Morgan Walker
1 year ago
Seek insurance services elsewhere!!
Price & Ramey received my family’s business through an acquisition. In the last 12 to 18 months we all have found other insurance providers. This company has been incredibly difficult to work with and has screwed up several of our policies. I do not have confidence in their capabilities nor are they professional.
Cindy Jones
2 years ago
Brandon was very helpful in looking at my property and sending 2.quotes promptly. He was kind and very professional.
Cindy Bennett
2 years ago
What a great experience! Brandon is knowledgeable, respectful, and dependable. He worked hard to find us the best coverage for the best price to meet our needs. Look no further for expert service with!
Chrissy Butte
2 years ago
We were looking to change our auto and homeowner insurance after many years. We went to Price & Ramey with the hope they could help lighten the load of searching for so many quotes. We were not disappointed. Brandon Pierce came back with excellent quotes for us, and actually increased our coverage on our homeowners. He was very helpful and knowledgeable with our many questions. He was very kind and courteous. We highly recommend this group and Brandon Pierce.
Rachel K.
2 years ago
Brandon was attentive, listened to my concerns and needs, and was always looking for ways to help. He was an amazing assistance during a hard process!
Bonnie Olsten
2 years ago
Brandon worked very hard to find the best policies coverage and price. He saved us over $2000. I highly recommend him for all types of insurance.
Mackenly Jones
2 years ago
Great experience and customer service! Price & Ramey created a customized policy to fit my business's needs. Shoutout to Josh McMillan and Ben Christian.
Michael
2 years ago
I had good service in the beginning. When I got divorced they raised my rates by almost $1,200 for being single. Then my agent was changed and I have not had good communication or service since. When I was engaged to remarry the new agent Conor told me that it don’t really change my rate by being married even though it increased by $1,200 for becoming single. Then I had a wreck 100% not at fault and the other party took full responsibility. However this was exactly what Conor told me when my rates went up yet again. “I understand the point you have made about wrecks not being your fault and that you don’t believe you should pay for that. But any claim made regardless of fault is a hit on your license. At fault causes bigger changes than not at fault but regardless of fault a policy is liable to increase.” I have a commercial policy with a different company because they would not write commercial policies for my big truck and when I ask Conor about trying different companies due to the rates going up over marital status, non fault wrecks and such he simply told me he had no better option and I should just try the company that has my commercial account. This is his exact word “Anything that would work was upwards of 9/10 thousand a year which makes no sense to move at that point. Unfortunately Micheal I haven’t got anything for you right now. I would suggest trying State Farm where you have your commercial policy and see if they will take it.” Yet in an earlier conversation Conor had advised me “State Farm is a poor rated company, they don’t pay their claims, and they are struggling financially. You should consider getting that policy moved if you can.” But is now telling me I should move everything there. It has been extremely frustrating to say the least.
Jackolope WPPC
2 years ago
Avoid this insurance company at all costs.
I've had this insurance for over 10 years and everything's fine until you have a problem and need them.
Earlier this year my pizza shop had the power turned off while the county worked on power lines. I lost every bit of refrigerated food I had not once, but twice. It took them 2 months to get anything done.
Then this hurricane and the flooding this past week with Helene. Roof/window leaked. Basement is 4 foot underground. Water flooded and came in through the bottom of the wall.
Called Wednesday before a all the damage happened in Newport and North Carolina. BEFORE. I flooded due to the volume of rain. No one got back with me at the insurance company until the following Monday on the 30th of September. The damage happened on the 25th. So, already a week after JUST TO TALK TO AN AJUSTER. I was then called about them finally coming out today October the 7th and got into an argument with the man on the phone about my house is 2 stories. They tried telling me I live in a one story house. No, it's 2 stories. The key word about my basement flooding is ... "The basement"
Told me I'm not covered for any of the damage from the flood. And I can clean it up myself.
Neat. I'm going to farmers insurance.
Avoid Price and Ramey insurance. They do not care about you. They do not care about contacting you. They will push your phonecall off and transfer you until everyone's gone home for the weekend or day. They will tell you they will call you back. It will be days or weeks. God forbid you have them for your car insurance and you have an accident and need to get something done ASAP. They will not care.
I cannot stress how horrible this insurance company is.
Tracy Ogan
2 years ago
My company has worked with Price and Ramey for many years now and we highly recommend them. They are always professional and available to help with any questions or needs we may have.
Josee Sawyer
3 years ago
They found me more coverage for less money with a different insurance company than I had before. I appreciated that very much. They are very easy to work with and responded to all my questions very quickly. I highly recommend them for all of your insurance needs.
Leashea Smith
3 years ago
Very helpful and communication is always on point. Response time to claims and questions is awesome, we appreciate them.
Brandy Booker
3 years ago
The best of the best commercial insurance provider in the region. I would recommend them to any and everyone. Van and Rachael cannot be beat. Give them a call if you want exceptional service.
Jeff Weems
3 years ago
Ms. Hobbs is absolutely amazing at helping and offering suggestions to better suit needs
Jennifer Carrier-Berkley
3 years ago
The staff at Price & Ramey are amazing. Everyone is so nice and helpful. I have been a client there for about 20 years and have had nothing but excellent service from them.
A A
3 years ago
A local bank person recommended Faye to us for insurance coverage as we moved to Tennessee. Faye was able to provide home, vehicle, and umbrella policies. She answered all our questions and was a delight to work with. Thank you for all your time and help, Faye!
GARY REED
3 years ago
Price and Ramey have been very helpful during our church transition. I would recommend them for all your insurance needs.
Allison O'Dell
3 years ago
Immediate assistance in obtaining health insurance! Very easy! Definitely my company to refer my customers to! Crystal is phenomenal!!
Barry Bechtold
3 years ago
Price & Ramey (Faye Ashley) has been looking after my needs in a very professional manner for the past 10 yrs --- they have kept pricing and coverage on my home & vehicles economical and more coverage each year !! Since we are now moving to a location out of their reach they continued to support us as we searched for a other company in our new community!!! They have been a delight to work with in the past - present & hopefully future!!! We thank you Barry & Joan
Robert Rhea
4 years ago
I was told of this company by one of my friends who reported that it is a good company with a good reputation.
So I called, went for a visit, and found the people friendly, proficient, and understood my specific needs. I highly recommend this company.
C A Jones
4 years ago
Have been with them for a number of years. Easy to do business with they give helpful info in dealing with your insurance. Laurel and Jeff are the best.
Elvira Grant
4 years ago
Great company to do business with. We have been working for many years together and my business needs are met every time and in the most efficient and customized way. Thank you for your wonderful work gals and guys at Price & Ramey!
Lee Reid
4 years ago
Very easy to do business with. Our Account Manager Paula Moody is very knowledgable and returns calls and answers questions promptly. She regularly suggests options and alternatives to keep rates reasonable.
Art Cate
4 years ago
Our HOA has been with Price and Ramey for a few years now and we find that they are very responsive to questions and requests. Good customer service.
Danny Roberts
4 years ago
Very knowledgeable and hassle free. Agent is always very quick to respond to request.
Clean Residential Services, Inc.
4 years ago
You folks are TOP-NOTCH! Since our first encounter, everything has been seamless. The customer service is next level.
We are so glad we made the move to Price and Ramey!
Steve Keene
4 years ago
Hannah Hill has always been very helpful and professional with any questions that I might have. I would very highly recommend for any insurance needs. THANK HANNAH
Maurice Valois
4 years ago
When we moved here, everyone we spoke to had a preference for specific insurance companies for specific insurance categories. We wanted one source for all of our insurance need (home, auto, RV). We selected an Independent Agency that dealt with all of the insurance companies that fit our needs (as well as others with which we were not familiar). Paula Moody at Price & Ramey put together a package that met all of our needs, at a price point well within our budget.
In establishing our new residency in TN, we encountered some unexpected legal and regulatory issues that were making our transition difficult. When we mentioned these issues to Ms. Moody, she immediately produced nearly all the documentation that was required to resolve them.
Charlene Booth
4 years ago
Cynthia is an excellent Account Manager. She really works for the client to get the best insurance at the best price.
Joseph Nichols
4 years ago
Always quick to resolve any issues or in changing anything with my policies. I can always very easily get in contact and receive a timely response back. Always great customer service!! I would highly recommend to anyone!! The whole team is absolutely amazingly awesome!!
Stuart Albee
5 years ago
We are in our third year with Price & Ramey taking care of the insurance needs for our church for the past 3 years. Though we have never had a claim for them to provide that sort of help, their response to policy questions has always been timely and helpful. No complaints and nothing negative to report so far.
Read Our Blog
Whether you are looking for advice, explanations, suggestions, or guidance, read the Price & Ramey blog.
Still have questions? Contact us today.
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